Privacy

TrustWorks Privacy Policy
Last Updated: July 2024

TrustWorks Law, LLC (referred to herein as “TrustWorks”,“we”, “us”, or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, how we use it, with whom we may share it, and what choices you have regarding our use of your information. This Privacy Policy applies to personal information collected in connection with our website located at www.trustworks.com and any other web page that we maintain that links to this Privacy Policy (collectively, the “Site”), our email communications, our social media pages, other online or wireless offerings that post a link to the Privacy Policy, and other circumstances in connection with the services we provide (collectively, the “Platform”). 

TYPES OF PERSONAL INFORMATION WE COLLECT
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The types of personal information we collect will depend on the services you request and, if you are a client, the nature of our representation. The table below describes some of the categories (with non-exhaustive examples) of personal information we may collect about you and other individuals involved in the creation of or named in your legal documents:

We may collect the categories of personal information described above from the following sources:
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‍Personal Information You Provide Us. 
We collect the personal information that you provide to us while using our Platform, including contacting us, applying for a position, or otherwise. Further, where expressly designated by TrustWorks, some portions of the Services may be used by active TrustWorks clients to communicate pursuant to an attorney/client relationship. You may choose whether or not to provide such information; however, the information may be required to respond to your request.

‍Personal Information Collected Automatically. 
We and our third party providers may use cookies and other technologies such as log files, cookies, tracking pixels, and analytic tools and services to collect personal information automatically about you. Such information includes your geolocation and the online identifiers, device information, and online activity information described above.

To facilitate the automatic collection described above, we may use the following technologies:  
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‍Cookies. 
A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to collect information from you regarding your usage of the Platform in order to remember user preferences and settings, personalize your experience with the Platform, facilitate online advertising, and for security purposes. You may opt-out of the automatic collection of some information by referring to your web browser or mobile device options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Platform. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org for more information.  

‍Pixels. 
Pixels, which are also known as “web beacons,” or “clear GIFs,” are typically used to determine whether a webpage or email was accessed or opened, or that certain content was viewed or clicked. Data collected from pixels is often used to compile statistics about usage of websites and the success of email marketing campaigns.  
‍SDKs.  
Software development kits, or “SDKs,” are third party computer codes used in connection with the Site for a variety purposes, including to provide analytics regarding the use of the Site, integrate with social media, add features or functionality to the Site, or facilitate online advertising. SDKs may enable third parties to collect information directly via the Site.  

‍Personal Information Collected from Third Parties.
We may also collect or receive personal information from third parties, which may include:  

- Our business partners, such as third party data providers and advertising partners.  
- Public sources, such as social media platforms and publicly-available records.  
- Individuals or entities involved in our clients’ legal matters, such as other parties and other individuals that you may direct to provide us with information.  
- Referral sources, such as members of our referral network, website submissions, and other referral sources.  

ONLINE ANALYTICS
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We may use third party analytics tools, such as Google Analytics, in order to better understand your use of our Platform and how we can improve them. These tools collect information sent by your browser or mobile device, including the pages you visit and other usage information. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/.To prevent data from being used by Google Analytics, you can download the opt-out browser add-on at: http://tools.google.com/dlpage/gaoptout?hl=en. 

USE OF PERSONAL INFORMATION

We may use the personal information we collect for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
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‍To Provide Our Platform.
We use personal information to provide our services, including the Platform. For example, we use personal information:  to facilitate your requests for a consultation and determine your legal needs;  to provide you with legal and other services, content, and features you request;  to create, manage, and monitor your profile in our systems; to respond to your inquiries and communicate with you, including placing calls or sending texts using any automated technology, including prerecorded messages;  to operate, troubleshoot, and improve the Platform;  to process your transactions, invoices, and settlement payments;  to understand your interests, personalize your experience on the Platform, and deliver information about products and services relevant to your interests; and respond to your inquiries and requests for customer support, including to investigate and address your concerns and monitor and improve our responses.     

‍For Direct Marketing.
We may use your personal information to send you newsletters, legal updates, event information, marketing communications, and other information that may interest you.

‍For Research and Development.
We use personal information for research and development purposes and to understand how people are using the Platform, including by generating and analyzing statistics, preferences, and usage trends, to make our Platform and other offerings better, diagnose technical issues, and develop new features and functionality. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Platform and promote our business.

‍For Hiring Purposes.
If you apply to one of our open positions, submit application information or inquire about a position, we will use your personal information as part of the evaluation, recruitment, and hiring of personnel, including conducting background checks and contacting references.

‍For Compliance, Fraud Prevention and Safety.  
- To enforce our Terms of Use and other agreements we may have;  
- To comply with applicable laws, regulations, and legal processes;  
- To protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims);  
- To maintain the security and integrity of our business, the Platform, users, our third party business partners and service providers our databases and other technology assets;  
- Audit our internal processes for compliance with legal and contractual requirements and internal policies;
prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.  

‍For Interest-Based Advertising.
We, our business partners, and our third party advertising partners may collect and use your personal information for advertising purposes. We may contract with third party advertising companies and social media companies to help us advertise our services, identify potential customers, and display ads on our Platform and other sites and services, including through the use of interest-based advertising. These companies may use cookies and similar technologies to collect information about you (including the device information and online activity information described above) over time across our Platform and other sites and services or your interaction with our emails, and use that information to serve ads that they think will interest you and/or use hashed customer lists that we share with them to deliver ads to you and to similar users on their sites and services. You can learn more about your choices for limiting interest-based advertising, in the “Advertising Choices” section below. 

SHARING OF PERSONAL INFORMATION

In addition to the specific situations discussed elsewhere in this Privacy Policy or as otherwise described at the time of collection, we may share personal information with the following categories of recipients:
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‍Service Providers.
We may share your personal information with third party service providers that perform services for us or on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers. These third party service providers have limited access to personal information only as needed to perform their functions on our behalf and for no other purpose.  
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‍Other Law Firms or Lawyers.
We may share, at your direction or with your permission, your personal information with other law firms and/or other lawyers where we jointly represent a client and when we refer matters or potential matters to other counsel, or as otherwise required in connection with our legal representation of you. Personal information provided pursuant to an attorney/client relationship may not be shared with third parties except as is done with such precautions to preserve the confidentiality of such information and any attorney/client privilege as may attach to such information.
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‍Authorities, Law Enforcement, and Others.
We may disclose personal information to comply with laws, regulations or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our agreements, Terms of Use or this Privacy Policy or agreements with third parties, or for crime-prevention purposes.
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Business Transactions.
We may disclose your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction (or potential transaction) such as a corporate divestiture, financing, merger, consolidation, acquisition, reorganization, sale, spin-off, or other disposition of all or any portion of the business or assets of, or equity interests in, us or our related companies (including in connection with a bankruptcy or similar proceedings).
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Advertising Partners.
We may share your personal information with third party advertising or joint marketing partners for the purposes described in this Privacy Policy or at the time of collection.
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Professional Advisors.
We may disclose your personal information to our professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
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Affiliates and Related Companies.
We may share your personal information with companies that are affiliated with us (that is, that control, are controlled by, or are under common control with us) or may be affiliated with us in the future for the purposes described in this Privacy Policy.

Mobile Information
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.
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Consent.  
We may otherwise disclose your personal information in accordance with your consent. 

YOUR CHOICES
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Opt-Out of Marketing Communications.
If you no longer wish to receive marketing communications from us, you can let us know by using the unsubscribe feature in the emails we send, sending an email to info@trustworks.com or by mail at the address provided below in the “Contact Us” section. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
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Text Messages.
We may offer communications via SMS texts or similar technology sent by us or our service providers, such as when we send you text messages for client service  or marketing purposes. To stop receiving text messages from a short code operated by us, reply STOP. Note that we may send you a message to confirm receipt of your STOP request. Message and data rates may apply for this service. You can also opt-out of our marketing texts by emailing us your request and mobile telephone number to info@trustworks.com.
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Accessing and Updating Your Information.
You may contact us to request access to your personal information or to request that we update or correct your personal information if it changes or if you believe that any information that we have collected about you is inaccurate.
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Cookies.
Most browsers let you remove or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Platform and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
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Advertising Choices.
You can limit collection of your information for interest-based ads by blocking third party cookies in your browser settings or using privacy plug-ins or ad blocking software that help you block third party cookies. In addition, your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for targeted online advertising purposes. If you opt-out of interest-based advertisements, you may still see advertisements online but they may be less relevant to you. Some of the third party advertising companies we may work with offer their own opt-out options that you can use to limit their use of your information for interest-based advertising. Please note that we also may work with companies that offer their own opt-out mechanisms, such as Google (https://adssettings.google.com/authenticated) and Facebook (https://www.facebook.com/about/ads), or do not participate in the opt-out mechanisms described above. Even after using these opt-out mechanisms, you may receive interest-based advertising from other companies.
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Declining to Provide Information.
We need to collect personal information to provide certain services. If you do not provide the information requested, we may not be able to provide those services. 

INFORMATION SECURITY

We take commercially reasonable measures designed to secure and protect the personal information we collect. Nevertheless, no security system is impenetrable. We cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks. 

LINKED WEBSITES

This Privacy Policy does not apply to third party websites or social media features that may be accessed through links that we provide for your convenience and information. Accessing those links will cause you to leave TrustWork’s Site and may result in the collection of information about you by a third party. We do not control, endorse or make any representations about those third party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your information. 

DO NOT TRACK REQUESTS

We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com. 

USING THE PLATFORM FROM OUTSIDE THE UNITED STATES

TrustWorks is headquartered in the United States, and we may have affiliates and service providers in the United States and other countries. Please be aware that your personal information may be transferred to, stored or processed in the United States and other locations outside of your home country. The data protection and other laws of these countries might not be as comprehensive as those in your country. By using any portion of the Platform, you understand and consent to the transfer of your personal information to our facilities in the United States and other countries. 

CHILDREN’S ONLINE PRIVACY

We do not knowingly solicit or collect personal informationonline from children under the age of 13. Please contact us as provided below in the Contact Us section if you believe we may have collected such information. 

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Platform. You will be able to tell when this Privacy Policy was last updated by the Last Updated date included at the top of this Privacy Policy. By continuing to use our Platform, or communicating with us thereafter, you agree to accept such changes to this Privacy Policy. 

CONTACT US

If you have any questions about this Privacy Policy or our information privacy practices, please contact us at:
TrustWorksLaw, LLC              
150 S Pine Island Road, Suite 270Plantation, FL 33324              
954-761-5038